Ziplabs
Enterprise AI, from opportunity to working systems.
Ziplabs brings product strategy, engineering and commercial judgment to enterprise AI. We build and test software around complex enterprise problems, with a focus on customer value and the potential to create new businesses.
Criteria
Where AI changes how businesses operate.
We look for opportunities where AI can reshape a workflow, improve a consequential decision or make a new kind of enterprise product possible.
A problem worth solving
A clear cost, constraint or unmet need for the customer.
A meaningful role for AI
A material improvement in what the product can do or the economics of delivering it.
A system that works in practice
Data, integration, reliability and control considered from the outset.
A reason to adopt
Value that justifies the effort of changing how people work.
Work
What we're building.
Our current work focuses on agentic security investigations and authority and accountability for autonomous agents. Both bring together product design, system reliability and the practical requirements of enterprise adoption.
Agentic security investigations
We are building software to help security analysts bring together evidence, investigate incidents and decide what to do next. The work focuses on how agents can support an investigation while keeping analysts in control.
ViewAuthority and accountability for autonomous agents
We are exploring how agent identity, delegated authority and verifiable records can help organizations define what an agent is allowed to do and understand the actions it takes.
ViewApproach
How we develop an opportunity.
We work through product and business decisions together. Customer discovery shapes what we build, and working software helps us test the assumptions behind the opportunity.
01
Frame the opportunity
02
Design the product and system
03
Build and test
04
Validate demand and value
05
Shape the commercial path
Technical findings and market feedback shape the next investment of time and resources.
Explore our approachInsights
Perspectives on enterprise AI.
Writing on the product, technical and commercial decisions that shape enterprise software.
· 6 min read
Agentic Workflows 101
A fixed workflow is enough when the steps are known. A model should choose the next action only when the latest observation changes the path.
· 5 min read
The Rise of AI-Native SaaS: What It Means to Build Differently
AI changes a product when a model sits inside the work customers pay for. That changes cost, failure and who is responsible for the result.
· 5 min read
Metrics that matter for venture studios
A perspective on measures for judging speed, learning and progress when building an early product or venture.
An operator's perspective.
Ziplabs is led by Sajjad Masud, a founder and operating executive with experience from hands-on engineering to product and company leadership. His perspective connects the work of building software with the customer, commercial and organizational decisions that determine its success.
About ZiplabsStart a conversation.
We welcome conversations with founders, operators and enterprise leaders working through complex problems, and with potential partners interested in building together.